Privacy Policy

Privacy Policy

Introduction

At https://fencing-supplies-bendigo.thebestlocalpro.com (hereinafter referred to as “Fencing Supplies Bendigo,” “we,” or “our”), we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the practices for personal data processing when:

  • You utilize our applications, services, or website as an authorized user.
  • You visit any of our websites that reference this Privacy Policy.
  • We communicate with you via emails, calls, text messages (SMS), or newsletters.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide quality services. These include:

  • Account Information: Details related to your user account, such as login credentials, user name, and profile settings.
  • Payment Information: Transaction details, payment method information, and billing addresses required for processing purchases or subscriptions.
  • Financial Information: Data related to your financial transactions with us, including bank account numbers (if stored) and transaction history.
  • Purchase Information: Items you buy from us, purchase frequency, and order details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile phone numbers, or advertising IDs.
  • Location Data: Your geographical location information when you use our location-based services or provide consent for tracking.
  • Feedback: Comments, suggestions, and reviews you share with us to improve our products and services.
  • Social Media Information: If you interact with us on social media platforms, we may collect data from these platforms (with your consent) to personalize your experience.
  • Product Information: Details about the products you view or purchase, including product preferences and browsing behavior.

We gather this data through direct user input, interactions with our services, and automated technologies, such as cookies and tracking pixels. Additionally, third parties may share personal data with us for specific purposes, always subject to their respective privacy policies.

Cookies

To enhance your online experience and provide relevant content, we use cookies, which are small text files stored on your device:

  • Strictly Necessary Cookies: Essential for navigation and functionality of our website. These ensure secure access, maintain session states, and personalize content.
  • Preference Cookies: Remember user preferences, such as language settings, to provide a tailored experience.
  • Analytics Cookies: Collect aggregated data about visitor behavior on our website to improve site performance and user experience.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary or permitted by law:

  • Data required for legal compliance or regulatory obligations is kept for the specified period.
  • Personal information associated with active user accounts is retained until the account is inactive or closed.
  • We may store de-identified or aggregated data indefinitely for analytical and research purposes while ensuring it does not directly identify individuals.

When no longer required, we securely delete or anonymize personal data to protect your privacy.

Your Rights

Depending on your jurisdiction, you have several rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you and to know how it is being processed.
  • Rectification: Requesting corrections or amendments if your information is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your personal data when there is no compelling reason for its retention.
  • Restriction: The ability to limit the use of your personal data under certain circumstances.
  • Portability: Receiving your personal data in a structured, commonly used format and having the right to transfer it to another controller.
  • Objection: Objecting to the processing of your data for specific purposes, including direct marketing.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or if you have data-related inquiries, please contact our dedicated privacy team at:

Email: [email protected]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any modifications will be posted on our website, and we encourage you to review it periodically.

Contact Information

For any questions, concerns, or requests regarding privacy or data protection, please reach out to:

  • Email: [email protected]
  • Postal Address: [Fencing Supplies Bendigo Privacy Team’s Address]