Privacy Policy

Privacy Policy

Introduction

Welcome to https://fencing-supplies-bendigo.thebestlocalpro.com! We are committed to maintaining a transparent and secure online environment for our users. This Privacy Policy explains how we, fencing-supplies-bendigo (referred to as ‘we’, ‘us’, or ‘our’ in this document), collect, use, and protect your personal information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to external third-party platforms, applications, or services linked from our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

Our Privacy Policy governs your interactions with us in the following scenarios:

  • When you create an account and use our applications or services
  • During your visits to our websites, including any transactions made
  • Upon receiving communications from us, such as newsletters, emails, phone calls, or text messages

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services. Here’s a detailed breakdown:

  • Account Information: Your name, email address, user ID, and password (hashed and encrypted) for account creation and login purposes.
  • Payment Information: Credit or debit card details, billing address, and payment history when you make purchases on our platform.
  • Financial Information: Bank account details (optional), financial transaction records, and any financial data necessary for fraud prevention.
  • Purchase Information: Details of products purchased, including quantities, dates, and prices.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to recognize your device and provide location-based services.
  • Location Data: Geographic coordinates and location services data to offer personalized recommendations and services based on your region.
  • Feedback: Reviews, ratings, comments, and suggestions you share with us to improve our products and services.
  • Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms (with your consent) for a seamless experience.
  • Product Information: Search history, product inquiries, and preferences to enhance your shopping experience.

We obtain this data through direct user input, automatic collection by our systems, and third-party sources who provide us with aggregated or de-identified information.

Cookies

Our website uses cookies to enhance user experience and gather analytics. Cookies are small text files stored on your browser that serve various purposes:

  • Strictly Necessary: These ensure basic functions of our website, such as secure login and navigation.
  • Preferences: Remembering your preferences, language settings, and display options for a personalized experience.
  • Analytics: Tracking user behavior to analyze trends, optimize content, and enhance overall performance.

Users have the option to manage and control non-essential cookies through our built-in Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Once the purpose is achieved or the data is no longer needed, we delete or anonymize it to protect your privacy.

Security Measures

Implementing robust security measures is our top priority to safeguard your personal information:

  • Data Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: Our partners and service providers adhere to strict security standards to handle data on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services and content are not intentionally designed for or targeted at such individuals, and we do not knowingly collect personal information from them.

Your Rights

Depending on your location and applicable data protection laws, you have various rights concerning your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have errors or inaccuracies in your data corrected.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data when no longer necessary.
  • Restriction: Limit the processing of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Object: Object to the processing of your data where we rely on legitimate interests or the performance of a task in the public interest/exercise of official authority.
  • Non-Discrimination: Be free from decisions based solely on automated processing.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] or through postal mail to the address provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon publication. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or this policy, please contact us:

  • Email: [email protected]
  • Postal Mail: Fencing Supplies Bendigo, Privacy Team, 123 Main Street, Bendigo, Victoria, AU, [Postcode].